Auto glass repair and replacement has to be done correctly for it to be of benefit and safe. This is why selecting the right company to do the job is important. Selecting a Houston auto glass company is not easy given the number of Houston auto glass repair firms out there claiming to be the best. However, not all these companies offer the best installation service or use the best parts and materials.
Here is what to look for when selecting a Houston auto glass company so you can have assurance that you will receive excellent auto glass service and value for your money.
Certification by AGRSS
Look for a company that is AGRSS certified. AGRSS stands for Auto Glass Replacement Safety Standard and accredited by American National Standards Institute responsible for developing and maintaining standards for auto glass replacement. Certification by AGRSS means the company follows the highest standards of safety when repairing and installing automotive glass, and keeps up to date with the latest techniques, parts, adhesives and designs.
The best auto glass service company employs trained and certified technicians capable of performing auto glass installations that meet the Federal Motor Vehicle Safety Standards and recommendations by car manufacturers. Don’t be afraid to ask for certifications to ensure that you receive quality service by a skilled, knowledgeable and experienced auto glass specialist in Houston.
Convenience and Flexibility
Depending on your needs and situation, you may need a company that offers a fast service, is able and willing to accommodate your schedule, or offers emergency services. You may also want to go with a company that can come to your location or gives you the option to drive to a facility, in which case they should have a convenient location.
Quality of Customer Service
Choose a company that responds quickly to your inquiries and provides helpful and sufficient information. If they offer excellent customer service, this is a good indication that customer satisfaction comes first to them. The best company will also offer a guarantee for auto glass service and parts.
Safe Drive Away Time
If you are having a Houston auto glass or windshield replaced, ask the company about their safe drive away time. This is the amount of time you have to wait after the installation before you can drive your vehicle safely. This time depends on the type of adhesive used. Under normal weather conditions, most companies will require you to wait at least three hours while some adhesives have a one hour safe drive away time. Knowing this in advance will help you make an informed decision and ensure your safety especially if you are in a hurry.
Approval by Insurance Companies
If you have comprehensive insurance for your vehicle, insurance should cover the whole or part of the repair and replacement costs. Your insurance company will have a list of approved and recommended auto glass companies but you still have the right to select the company you feel will offer you the best service. Once you find a Houston auto glass repair company that satisfies all these criteria, ensure that it is approved by your insurance company.
The best company charges a reasonable price that is not too low or too high. Most companies offer free quotes so you can compare prices in accordance with the services offered, and parts and materials used to ensure that you are getting the best service for your money.
You can research on the internet or ask for recommendations from colleagues or friends. The best company will have positive reviews and ratings online. You can get a personal recommendation from a friend or colleague based on their experience with the company.
Choosing the right Houston auto glass replacement company is critical as the company you select can make a huge difference in the kind of service you get. Take your time to select the best auto glass company by considering all these factors and you will get excellent service.